Privacy Policy
Effective Date: March 2026
Turned Leaf Psychiatry (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website https://www.turnedleafpsychiatry.net/ or communicate with us, including through SMS text messaging.
1. Information We Collect
We may collect personal information when you interact with our website, contact us, or request services.
This information may include:
Full name
Phone number
Email address
Appointment details
Health-related information you voluntarily provide
Website usage data (IP address, browser type, cookies)
We only collect information that is necessary to provide services, communicate with you, and improve our website.
2. How We Use Your Information
We may use the information we collect for purposes such as:
Scheduling and managing appointments
Responding to inquiries
Providing psychiatric and mental health services
Sending appointment reminders
Sending service-related notifications
Improving our website and services
Complying with legal and regulatory obligations
Healthcare communications may include sensitive information and are handled in accordance with applicable privacy regulations.
Telehealth communications and related patient data may be subject to the Health Insurance Portability and Accountability Act (HIPAA) which requires healthcare providers to protect patient health information and ensure secure communication systems.
3. SMS Text Messaging Policy
If you choose to provide your phone number, you may receive text messages from Turned Leaf Psychiatry.
These messages may include:
Appointment reminders
Scheduling updates
Practice notifications
Care coordination communications
SMS Consent
By providing your phone number and opting in, you consent to receive SMS messages from Turned Leaf Psychiatry.
Message frequency may vary.
Message and data rates may apply depending on your mobile carrier.
You may opt out at any time by replying STOP to any message.
Reply HELP for assistance.
Your consent to receive SMS messages is voluntary and is not required to receive services.
Businesses are required to obtain user consent and clearly explain SMS data use, opt-out options, and privacy practices when collecting phone numbers for messaging.
4. Sharing of Information
Turned Leaf Psychiatry does not sell, rent, or trade your personal information.
We may share information only in the following circumstances:
With secure service providers that help us operate our services (such as scheduling platforms or messaging providers)
When required by law or legal process
To protect patient safety or comply with medical or legal obligations
All partners and vendors are required to maintain appropriate confidentiality and security protections.
5. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
6. Data Retention
We retain personal information only as long as necessary to:
Provide services
Comply with healthcare regulations
Maintain medical and administrative records
Resolve disputes and enforce agreements
7. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of certain personal data
Withdraw consent for communications
To exercise these rights, please contact us using the information below.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Turned Leaf Psychiatry
Website: https://www.turnedleafpsychiatry.net/
Email: admin@turnedleafpsychiatry.com
Phone: (769) 200-5503
SMS Terms & Conditions
Effective Date: March 2026
By opting in to receive SMS messages from Turned Leaf Psychiatry, you agree to the following terms and conditions.
1. SMS Messaging Service
Turned Leaf Psychiatry may send SMS text messages to individuals who voluntarily provide their phone number and consent to receive messages.
SMS messages may include:
Appointment reminders
Appointment confirmations or scheduling updates
Practice announcements
Care coordination messages
Other service-related communications
These messages are intended to assist with the delivery of psychiatric and mental health services.
2. Opt-In Consent
By providing your mobile phone number and opting in through our website, intake forms, or other communication channels, you consent to receive SMS messages from Turned Leaf Psychiatry.
Consent to receive SMS messages is not a condition of receiving medical care or services.
3. Message Frequency
Message frequency may vary depending on your appointments, care coordination needs, or communication preferences.
Typically, messages are limited to appointment reminders and service-related notifications.
4. Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier and service plan.
Turned Leaf Psychiatry is not responsible for any charges incurred from your mobile carrier.
5. Opt-Out Instructions
You may opt out of receiving SMS messages at any time.
To stop receiving messages, reply:
STOP
After you send the STOP message, you will receive a confirmation and no further SMS messages will be sent unless you opt in again.
6. Help Instructions
If you need assistance with the SMS service, reply:
HELP
You may also contact us directly for support.
7. Privacy Policy
Your privacy is important to us.
Information collected through SMS messaging will be handled according to our Privacy Policy.
Please review our Privacy Policy here:
https://www.turnedleafpsychiatry.net/privacy-policy
8. Data Sharing and Protection
Turned Leaf Psychiatry does not sell, rent, or share your personal information or mobile phone number with third parties for marketing purposes.
Information may be shared only with secure service providers necessary to operate messaging systems and deliver healthcare services, in accordance with applicable privacy laws.
9. Supported Carriers
SMS messaging may not be available on all carriers. Supported carriers are not liable for delayed or undelivered messages.
10. Changes to These Terms
Turned Leaf Psychiatry may update these SMS Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.
11. Contact Information
If you have questions about these SMS Terms & Conditions, please contact:
Turned Leaf Psychiatry
Website:
https://www.turnedleafpsychiatry.net/
Email: admin@turnedleafpsychiatry.com
Phone: (769) 200-5503